Service

Your satisfaction is important to us. That is why we want to make sure we get it right every time. 

If you do not find what you need below, please click here to contact us directly.

SHIPPING: During standard business times, shipments are processed and shipped within a day of your order confirmation. Orders placed late Friday and over the weekend are shipped on Monday. We ship directly from Brooklyn, New York. Customer tracking information is sent once the order has shipped.

CONTINENTAL UNITED STATES
FREE Ground Shipping to the continental USA  (Delivery between 2-7 business days)
1-Day Priority Mail Express via USPS - $20
 
HAWAII & ALASKA
Ground Shipping - $10 (Delivery between 5-7 business days)
2-Day Priority Mail Express via USPS - $40
 
CANADA & MEXICO
Priority Mail International via USPS - $20 (Delivery between 6-10 business days)
 
INTERNATIONAL
DHL Worldwide Express - $40 (Delivery between 6-10 business days)

 

To make special shipping arrangements, click here to contact us directly. All packages are sent without signature required unless requested otherwise. Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer. 

If you have any shipment questions at all prior to ordering, please email us at sales@glendonlambert.com

INTERNATIONAL ORDERS: CUSTOMS FEES, DUTIES & VAT: With importing orders into your country, you will be responsible for any customs fees, duties, VAT, import taxies, and special delivery fees administered by your government.  We are unable to estimate those fees for you and are not able to pay those on your behalf.   Customs forms from us will reflect the value of the shipment. Glendon Lambert, Inc. is not responsible for customs fees incurred from importing goods. 

RETURNS: If you wish to return your purchase, please email us at sales@glendonlambert.com for return instruction. If you are not happy with your purchase for any reason, you may return your items to Glendon Lambert, Inc. within 14 days of receipt. Items purchased from December 1st through December 22nd may be returned until January 11th, 2014.  All items must be returned in unworn, unwashed condition in their original packaging, and with tags attached.   Worn items will not be accepted for return – and it’s pretty clear when a tie has been worn. Return credit will be issued within 3 to 5 business days of receipt of your return at Glendon Lambert, Inc.  Your return credit will be for the purchase price only- shipment fees are not refundable. Shipment expenses for returns are the responsibility of the customer.   Glendon Lambert, Inc. assumes no responsibility for the transit of goods being returned to us and will not be responsible for items returned without authorization or without verification of receipt at Glendon Lambert, Inc.

SALES TAX: Shipment to addresses in the State of New York are subject to sales tax at the current local rate 

PRIVACY: We respect your right to privacy. Glendon Lambert, Inc. will not sell or share your name or personal information.

TERMS OF SALE: All sales are conducted via Glendon Lambert, Inc. in Brooklyn, New York as point of sale.   All prices listed are accurate to the best of our ability.  In the case that an item is listed incorrectly, Glendon Lambert, Inc. reserves the right to refuse the sale and may offer the item again at the correct selling price.

At the time of sale, your checkout confirmation screen will reflect your purchase from Glendon Lambert, Inc.  This receipt and confirmation screen does not constitute a contract and orders may be cancelled at any time due to inability to authorize your method of payment, inability to verify shipment or payment address, suspicion of fraud, discovery of an erroneous selling price, an out of stock product, or any reason as we see fit.  Glendon Lambert, Inc. reserves the right to refuse or cancel your purchase at any time, whether or not your card has been charged.   If your order is refused or canceled by us, Glendon Lambert, Inc. will credit your method of payment in the purchase amount accordingly.

 

All content on this site, including, but not limited to: informational content and graphic images are the copyright 2013 Glendon Lambert, Inc. and may not be reproduced in any manner without the express written consent of Glendon Lambert, Inc.